It’s vital that your order reaches you quickly and protected. When you order, our reliable logistics partners ensure that your order is shipped to you with the utmost care. And to ensure that your bike arrives in top condition, we are using our protective INTENSE reusable bike box keep everything safe and sound.

Please check during the checkout process if we are able to ship to your country.

We offer flat-rate conditions on all products offered in our online store:

  • Complete bikes – 95 € (This package includes the INTENSE reusable bike box, INTENSE tool kit including torque tool and INTENSE shock pump. This is a retail value of over 200 € and includes everything you need to make your bike ready for the trails).
  • Frames – 75 €

  • Parts, gear and apparel – free shipping over 150€, otherwise it is 14,99 € per order.

All confirmed shipments will be handed over to the respective logistics providers. Once the bike ships to your final address, you will receive an email with your tracking number 2-4 days before to be delivered to you.

Make sure to add a phone number to your order on which we can reach you for final delivery.

Please, be aware that your order can take between 15-20 working days to be delivered at your address once the payment is confirmed. Our premium bikes and parts ship from the US and due to the different quality control and logistics processes we want to ensure that your order arrives in the best condition. We will do our best to constantly keep you in the loop and monitor your order and shipment status. Should any delays or restrictions in logistics occur, we’ll inform you immediatly.

ATTENTION to our valued customers in Switzerland and Andorra:

We will invoice all ordered products without VAT. However, the customer is responsible for any import charges, customs duties, and public charges that may apply in your country. These costs are to be borne by the customer. INTENSE has no influence on these fees.