· We are 100% INTENSE. We are not a distributor or third party, INTENSE Europe is part of the global network of INTENSE international headquarters.

· There are no hidden fees or duties. What you see is what you pay.

· We have dedicated European based support team.

· 24/7 INTENSE chat support with knowledgable and helpful members of staff.

· Global inventory in the USA and Europe that can be processed and shipped to you within 14-20 business days by premium courier. More info.

· All INTENSE frames come with a 5 year limited warranty (3 years for the M29). More info.

· We offer a 14 day ride and return policy should you change your mind. More info.

· If you have any doubts about what size INTENSE bike you should buy our Size Finder page will help you. More info.

· All our our bikes come with an INTENSE Tool Kit, shock pump and tubeless kit.

· We also have a comprehensive series of Tech Videos on our YouTube channel, covering everything from assembly, set-up, servicing and much more. More info. 

· And if you need a little help financing your bike you can split your purchase over 12 months using your own credit card and Splitit with 0% interest and no fees. More info.

· If you have any more questions that you need answering or if you need help with any further information we are here to help.