Intense Tracer
Intense Tracer
The Foundation Build Tracer is our entry level 27.5" Enduro Bike build with an optimized carbon frame.We've carefully selected and tested each component to provide an exceptional ride experience at our most competitive price point. The Foundation build comes with Intense branded alloy bars, stem and hubs.
All bikes come pre-built and tuned through Intense Cycles authorized mechanics and will arrive to you with minimum assembly.
Included with each complete bike is an Intense Cycles branded torque wrench set and shock pump, precision tools to keep your new bike in peak performance.
QUICK STANDOUTS
| TRAVEL (FRONT/REAR): | 160mm/165mm |
| WHEEL SIZE: | 27.5" / 650b |
| BUILD WEIGHT (NO PEDALS) | 14,17 kg. |
| FRAME WEIGHT: | 3,17 kg. (w/out shock) |
| HT ANGLE: | 65.5 ̊ |
| REACH: | 414mm / 15.8" (Small) // 436mm / 16.8" (Medium) // 460mm / 17.8" (Large) // 483mm / 19" (XL) |
FOUNDATION BUILD SPECIFICATIONS
| FRAME | Tracer 275 Optimized Layup Monocoque UD Carbon Front and Rear Triangle, Carbon Top Link, Internal cable Routing, Integrated protectors, w/ BOOST 148 x12 mm spacing, 165 mm travel |
| FORK | Rock Shox Yari RC 27.5", Solo Air, 160mm, Boost 110x15mm |
| SHOCK | Rock Shox Monarch RL, 216x63mm |
WHEELSET
| WHEELS | Intense Foundation 27.5 |
| HUBS | Intense Tuned, 6 Bolt, 110x15mm, 32 Hole / 148x12mm Rear |
| RIMS | Race Face AR 30, 27.5" - 30mm Inner Width |
| SPOKES | DT Swiss Champion |
| TIRES | Maxxis Minion DHR2 27.5x2.4WT" |
DRIVETRAIN
| SHIFTERS | Sram NX Eagle 12-SPEED |
| REAR DERAILLEUR | Sram NX Eagle 12-SPEED |
| FRONT DERAILLEUR | N/A |
| CRANK | SRAM NX Eagle DUB 175, 32T |
| CASSETTE | SRAM PG1230 Eagle 11-50T |
| CHAIN | Sram NX Eagle 12-SPEED |
| CHAIN GUIDE | N/A |
| BOTTOM BRACKET | SRAM DUB PF BB92 |
COMPONENTS
| SADDLE | WTB SILVERADO SPORT |
| SEATPOST | Intense Recon 31.6mm, 150mm Dropper |
| HANDLEBAR | Intense Recon 780mm Alloy |
| STEM | Intense Recon 45mm |
| HEADSET | Intense Tapered Alloy Cartridge |
| BRAKESET | SHIMANO M500 HYDRAULIC DISK 180MM FRONT AND 180MM REAR |
| GRIPS | Intense Lock-On |
*Parts/Spec are subject to change without notice.
Maximum Recommended Rider Weight 113kg.
GIFT WITH YOUR NEW BIKE
Included with each complete bike is an Intense Cycles branded torque wrench set and shock pump, precision tools to keep your new bike in peak performance.
FIND YOUR SIZING
| SIZE | Small | Medium | Large | Extra Large |
|---|---|---|---|---|
| A: SEAT TUBE LENGTH | 396 15.6 |
434 17.1 |
459 18.1 |
485 19.1 |
| B: EFFECTIVE TOP TUBE | 571 22.5 |
597 23.5 |
622 24.5 |
649 25.6 |
| C: STACK | 589 23.3 |
600 23.8 |
604 24.2 |
614 24.7 |
| D: REACH | 414 15.8 |
436 16.8 |
460 17.8 |
483 19.0 |
| E: BB HEIGHT | 343 13.5" |
343 13.5" |
343 13.5" |
343 13.5" |
| F: BB DROP | - | - | - | - |
| G: HEAD TUBE LENGTH | 102 4.0 |
115 4.5 |
119 4.7 |
130 5.1 |
| H: HEAD TUBE ANGLE | 65.5° | 65.5° | 65.5° | 65.5° |
| I: SEAT TUBE ANGLE | 75.0° | 75.0° | 75.0° | 75.0° |
| J: STANDOVER HEIGHT | 795 31.3 |
801 31.5 |
805 31.7 |
813 32.0 |
| K: CHAINSTAY LENGTH | 432 17.0 |
432 17.0 |
432 17.0 |
432 17.0 |
| L: WHEELBASE | 1154 45.4 |
1181 46.5 |
1207 47.5 |
1235 48.6 |
FREQUENTLY ASKED QUESTIONS
-
How long is the warranty period for my Intense?
- 5-year limited warranty on carbon frames (except Downhill)
- 3-year limited warranty on XC/Trail/Endurol aluminum and carbon Downhill frames
- 2-year limited warranty on aluminum Downhill and Enduro frames
-
What is the widest tire that will fit my bike?
- With the wide variety of rim widths and tire dimensions,there is no way to accurately determine what your actual tire width will be with your component spec. A general rule of thumb is 2.4 for xc/trail, 2.6 for enduro/downhill and 3.0 for plus tire frame options.
-
Is my frame compatible with Eagle?
- All Intense mountain bikes featuring 142mm and boost 148 rear wheel spacing will fit SRAM Eagle Drivetrain with the appropriate offset front chain ring. 6mm offset for non boost applications and 3mm offset for 148 boost applications.
-
What type of bottom bracket do I need for my bike?
- Excluding our downhill bikes, all carbon frames Use a bb92 and has a 73mm BB shell width.
- Excluding our downhill bikes, all alloy frames use a threaded bb and has a 73mm BB shell width.
- All downhill bikes use a threaded bb and has a 83mm BB shell width.
-
Where is my serial number located?
- The serial number on your Intense frame is located on the front triangle on the back/underside of the bottom bracket. The serial number for the rear triangle is located on the forward facing surface of the cross brace.
-
What are the shock size specs for my bike? ( Eye to Eye and Stroke) (Reducer Size)
- If you have a question of shock hardware specs, please email into our customer service eu@intensecycles.com. Otherwise please visit ROCK SHOX or FOX for specifications.
-
What is the longest dropper post that will fit in my seat tube? (Maximum Insertion)
- The maximum length of your dropper post is based solely on the size frame you are using and the lower tube length of the dropper post used. All of our frames are capable of at least a 150mm dropper post but are capable of running a dropper post with a lower tube length up to 225mm on a small and 260mm on medium, large and XL frames.
-
How much sag should I run on my rear shock?
- Intense recommends that your sag be set at 30% for all xc/trail/enduro models and 35% for the downhill models. For a demonstration and more information, check out the tech video section.
-
How much does a particular frame, or built model weigh?
- The specific frame/bike weight will be listed on our website under your bikes product page. You can also see a chart with frame and bike weights here. (Please note that a variable of 100G should be given).
-
Where can I purchase a particular part for my Intense?
- Yes, small parts are available for all current and some previous models of bikes going back 3 years. You will find this tab on our website home page on the top or click here to be directed to our small parts web store. If your model of bike is not listed on the website, please call into or email our customer service hotline. Info for this is on the “service” tab on the home page.
-
Is there touch up paint available for my bike?
- No, currently there is not touch up paint option available yet. This is still under development.
-
Can I use an Angle set headset for my bike?
- Yes, all our external headset cup frames are capable of running an angle set headset. Although with most of our bikes and our JSTuned geometry, typically the bikes geometry are matched with our component spec to make that particular bike perform at its best for its intended use.
-
What is the recommended spring rate for my bike and body weight?
- For specific sag measurements and suspension set up, please refer to the user manual for your model of bike. Or, click here to see the tech video demonstration.
-
How can I register my bike?
- Registering your new Intense is quick and easy. Click on this register my bike link.
-
Can I purchase parts directly through you?
- Yes, small parts are available for all current and some previous models of bikes going back 3 years. You will find this tab on our website home page on the top. If your model of bike is not listed on the website, please call into or email our customer service hotline. Info for this is on the “service” tab on the home page.
-
I am the second owner of my bike, Do I still have a warranty?
- Intense promises that new Intense frames will be free from defects in materials and workmanship. This limited warranty applies to the original owner only and is nontransferable. The original owner must register his purchase within 90 days on this link. Intense will, at its discretion, repair or replace any frame that it determines to be manufacturing defective during the warranty period. In order to exercise your right under the Intense Cycles Limited Warranty, the frameset must be presented to an authorized Intense dealer, Intense distributor or to Intense Cycles, Inc., together with the proof of purchase.
-
Can I ride my bike if I see a crack/dent on the frame?
- You should always do a post-ride and pre-ride bike check. Click here to see how. If while doing your pre ride or post ride inspection of your frame and all its components you see a dent, crack or surface imperfection, please contact your local intense dealer or email or call into our service hotline.
-
Do you still make Intense BMX Bikes?
- No, we no longer are apart of the intense brand of BMX bikes.
-
How much torque should I use to tighten my bolts?
- The torque settings, as with any high performance machine are very important to reliability and overall performance. The specific torque values are located in the user manual. Or, you can click here to see the tech video.
-
Is there an owner’s manual for my bike model?
- The user manual for your specific model of intense bike is located in the accessory box shipped with your intense bike or you can download it from the bike manual page on our website.
- Where can I demo an Intense bike at?
-
How do I know it's time to have my bike serviced
- As a responsible owner of your high performance mountain bike, it is important to stay on your scheduled maintenance program. Preventing problems from happening should be your number one priority to ensure the best performance, reliability, safety and life out of your Intense mountain bike. For more information on how to maintain your bike properly please check out the tech video here.
-
What is recommended for seatpost and seat tube care?
- Intense recommends that the seatpost be installed with a thin coating of waterproof grease. This is something that should be checked, cleaned and re-prepped quarterly.
The Pro Build Tracer offers a competitive 27.5" Enduro Bike spec with our SL frame. We've carefully selected and tested each component to provide an exceptional ride experience at an aggressive price.
All bikes come pre-built and tuned through Intense Cycles authorized mechanics and will arrive to you with minimum assembly.
Included with each complete bike is an Intense Cycles branded torque wrench set and shock pump, precision tools to keep your new bike in peak performance.
QUICK STANDOUTS
| TRAVEL (FRONT/REAR): | 160mm/165mm |
| WHEEL SIZE: | 27.5" / 650b |
| BUILD WEIGHT (NO PEDALS) | 13,24 kg. |
| FRAME WEIGHT: | 2,72 kg. (w/out shock) |
| HT ANGLE: | 65.5 ̊ |
| REACH: | 414mm / 15.8" (Small) // 436mm / 16.8" (Medium) // 460mm / 17.8" (Large) // 483mm / 19" (XL) |
PRO BUILD SPECIFICATIONS
| FRAME | Tracer 275 Optimized Layup Monocoque UD Carbon Front and Rear Triangle, Carbon Top Link, Internal cable Routing, Integrated protectors, w/ BOOST 148 x12 mm spacing, 165 mm travel |
| FORK | Fox Factory 36 GRIP2 w/Kashima coating. BOOST 15QR x110 |
| SHOCK | Fox Factory Float, X2 w/kashima coating, 2-position |
WHEELSET
| WHEELS | DT Swiss M1700 148x12mm BOOST Rear, 110x15mm BOOST front |
| HUBS | DT Swiss 148x12mm BOOST Rear, 110x15mm BOOST front |
| RIMS | DT Swiss M1700 - 30mm Inner width |
| SPOKES | |
| TIRES | Maxxis Minion DHR2 27.5x2.4WT" |
DRIVETRAIN
| SHIFTERS | Sram GX Eagle 12-speed |
| REAR DERAILLEUR | Sram X01 Eagle, 12-speed |
| FRONT DERAILLEUR | N/A |
| CRANK | Tru Vativ Descendant Carbon Eagle DUB 175mm, 32T |
| CASSETTE | Sram XG1295 X01 Eagle 12speed, 10-50T |
| CHAIN | Sram X01 Eagle 12speed |
| CHAIN GUIDE | N/A |
| BOTTOM BRACKET | Sram Pressfit GXP BB92 |
COMPONENTS
| SADDLE | Fabric Scoop Radius Elite |
| SEATPOST | Fox Factory Transfer 31.6mm, 150mm Dropper |
| HANDLEBAR | Intense Recon 780mm Carbon, 31.8 mm diameter |
| STEM | Intense Recon ELITE 40mm |
| HEADSET | Cane Creek 40, alloy |
| BRAKESET | Shimano XT 4-piston Hydraulic Disc, Centerlock 180mm Front & 180mm Rear |
| GRIPS | Intense Lock-On |
*Parts/Spec are subject to change without notice.
Maximum Recommended Rider Weight 113kg.
GIFT WITH YOUR NEW BIKE
Included with each complete bike is an Intense Cycles branded torque wrench set and shock pump, precision tools to keep your new bike in peak performance.
FIND YOUR SIZING
| SIZE | Small | Medium | Large | Extra Large |
|---|---|---|---|---|
| A: SEAT TUBE LENGTH | 396 15.6 |
434 17.1 |
459 18.1 |
485 19.1 |
| B: EFFECTIVE TOP TUBE | 571 22.5 |
597 23.5 |
622 24.5 |
649 25.6 |
| C: STACK | 589 23.3 |
600 23.8 |
604 24.2 |
614 24.7 |
| D: REACH | 414 15.8 |
436 16.8 |
460 17.8 |
483 19.0 |
| E: BB HEIGHT | 343 13.5" |
343 13.5" |
343 13.5" |
343 13.5" |
| F: BB DROP | - | - | - | - |
| G: HEAD TUBE LENGTH | 102 4.0 |
115 4.5 |
119 4.7 |
130 5.1 |
| H: HEAD TUBE ANGLE | 65.5° | 65.5° | 65.5° | 65.5° |
| I: SEAT TUBE ANGLE | 75.0° | 75.0° | 75.0° | 75.0° |
| J: STANDOVER HEIGHT | 795 31.3 |
801 31.5 |
805 31.7 |
813 32.0 |
| K: CHAINSTAY LENGTH | 432 17.0 |
432 17.0 |
432 17.0 |
432 17.0 |
| L: WHEELBASE | 1154 45.4 |
1181 46.5 |
1207 47.5 |
1235 48.6 |
FREQUENTLY ASKED QUESTIONS
-
How long is the warranty period for my Intense?
- 5-year limited warranty on carbon frames (except Downhill)
- 3-year limited warranty on XC/Trail/Endurol aluminum and carbon Downhill frames
- 2-year limited warranty on aluminum Downhill and Enduro frames
-
What is the widest tire that will fit my bike?
- With the wide variety of rim widths and tire dimensions,there is no way to accurately determine what your actual tire width will be with your component spec. A general rule of thumb is 2.4 for xc/trail, 2.6 for enduro/downhill and 3.0 for plus tire frame options.
-
Is my frame compatible with Eagle?
- All Intense mountain bikes featuring 142mm and boost 148 rear wheel spacing will fit SRAM Eagle Drivetrain with the appropriate offset front chain ring. 6mm offset for non boost applications and 3mm offset for 148 boost applications.
-
What type of bottom bracket do I need for my bike?
- Excluding our downhill bikes, all carbon frames Use a bb92 and has a 73mm BB shell width.
- Excluding our downhill bikes, all alloy frames use a threaded bb and has a 73mm BB shell width.
- All downhill bikes use a threaded bb and has a 83mm BB shell width.
-
Where is my serial number located?
- The serial number on your Intense frame is located on the front triangle on the back/underside of the bottom bracket. The serial number for the rear triangle is located on the forward facing surface of the cross brace.
-
What are the shock size specs for my bike? ( Eye to Eye and Stroke) (Reducer Size)
- If you have a question of shock hardware specs, please email into our customer service eu@intensecycles.com. Otherwise please visit ROCK SHOX or FOX for specifications.
-
What is the longest dropper post that will fit in my seat tube? (Maximum Insertion)
- The maximum length of your dropper post is based solely on the size frame you are using and the lower tube length of the dropper post used. All of our frames are capable of at least a 150mm dropper post but are capable of running a dropper post with a lower tube length up to 225mm on a small and 260mm on medium, large and XL frames.
-
How much sag should I run on my rear shock?
- Intense recommends that your sag be set at 30% for all xc/trail/enduro models and 35% for the downhill models. For a demonstration and more information, check out the tech video section.
-
How much does a particular frame, or built model weigh?
- The specific frame/bike weight will be listed on our website under your bikes product page. You can also see a chart with frame and bike weights here. (Please note that a variable of 100G should be given).
-
Where can I purchase a particular part for my Intense?
- Yes, small parts are available for all current and some previous models of bikes going back 3 years. You will find this tab on our website home page on the top or click here to be directed to our small parts web store. If your model of bike is not listed on the website, please call into or email our customer service hotline. Info for this is on the “service” tab on the home page.
-
Is there touch up paint available for my bike?
- No, currently there is not touch up paint option available yet. This is still under development.
-
Can I use an Angle set headset for my bike?
- Yes, all our external headset cup frames are capable of running an angle set headset. Although with most of our bikes and our JSTuned geometry, typically the bikes geometry are matched with our component spec to make that particular bike perform at its best for its intended use.
-
What is the recommended spring rate for my bike and body weight?
- For specific sag measurements and suspension set up, please refer to the user manual for your model of bike. Or, click here to see the tech video demonstration.
-
How can I register my bike?
- Registering your new Intense is quick and easy. Click on this register my bike link.
-
Can I purchase parts directly through you?
- Yes, small parts are available for all current and some previous models of bikes going back 3 years. You will find this tab on our website home page on the top. If your model of bike is not listed on the website, please call into or email our customer service hotline. Info for this is on the “service” tab on the home page.
-
I am the second owner of my bike, Do I still have a warranty?
- Intense promises that new Intense frames will be free from defects in materials and workmanship. This limited warranty applies to the original owner only and is nontransferable. The original owner must register his purchase within 90 days on this link. Intense will, at its discretion, repair or replace any frame that it determines to be manufacturing defective during the warranty period. In order to exercise your right under the Intense Cycles Limited Warranty, the frameset must be presented to an authorized Intense dealer, Intense distributor or to Intense Cycles, Inc., together with the proof of purchase.
-
Can I ride my bike if I see a crack/dent on the frame?
- You should always do a post-ride and pre-ride bike check. Click here to see how. If while doing your pre ride or post ride inspection of your frame and all its components you see a dent, crack or surface imperfection, please contact your local intense dealer or email or call into our service hotline.
-
Do you still make Intense BMX Bikes?
- No, we no longer are apart of the intense brand of BMX bikes.
-
How much torque should I use to tighten my bolts?
- The torque settings, as with any high performance machine are very important to reliability and overall performance. The specific torque values are located in the user manual. Or, you can click here to see the tech video.
-
Is there an owner’s manual for my bike model?
- The user manual for your specific model of intense bike is located in the accessory box shipped with your intense bike or you can download it from the bike manual page on our website.
- Where can I demo an Intense bike at?
-
How do I know it's time to have my bike serviced
- As a responsible owner of your high performance mountain bike, it is important to stay on your scheduled maintenance program. Preventing problems from happening should be your number one priority to ensure the best performance, reliability, safety and life out of your Intense mountain bike. For more information on how to maintain your bike properly please check out the tech video here.
-
What is recommended for seatpost and seat tube care?
- Intense recommends that the seatpost be installed with a thin coating of waterproof grease. This is something that should be checked, cleaned and re-prepped quarterly.
The Tracer Factory frameset comes with an optimized layup carbon frame, a carbon top link and steel hardware.
FRAME AND SHOCK SPECIFICATIONS
| FRAME | Tracer 275 Optimized UD Carbon Front and Rear Triangle, Carbon Top Link, Internal Cable Routing, Integrated Protectors, w/ BOOST 148 x12 mm Spacing, 165 mm travel |
| SHOCK | Fox Factory Float X2, 2 Pos-Adj, 216x63mm |
Maximum Recommended Rider Weight: 113 kg. Headset and BB not included.
FIND YOUR SIZING
| SIZE | Small | Medium | Large | Extra Large |
|---|---|---|---|---|
| A: SEAT TUBE LENGTH | 396 15.6 |
434 17.1 |
459 18.1 |
485 19.1 |
| B: EFFECTIVE TOP TUBE | 571 22.5 |
597 23.5 |
622 24.5 |
649 25.6 |
| C: STACK | 589 23.3 |
600 23.8 |
604 24.2 |
614 24.7 |
| D: REACH | 414 15.8 |
436 16.8 |
460 17.8 |
483 19.0 |
| E: BB HEIGHT | 343 13.5" |
343 13.5" |
343 13.5" |
343 13.5" |
| F: BB DROP | - | - | - | - |
| G: HEAD TUBE LENGTH | 102 4.0 |
115 4.5 |
119 4.7 |
130 5.1 |
| H: HEAD TUBE ANGLE | 65.5° | 65.5° | 65.5° | 65.5° |
| I: SEAT TUBE ANGLE | 75.0° | 75.0° | 75.0 ° | 75.0 ° |
| J: STANDOVER HEIGHT | 795 31.3 |
801 31.5 |
805 31.7 |
813 32.0 |
| K: CHAINSTAY LENGTH | 432 17.0 |
432 17.0 |
432 17.0 |
432 17.0 |
| L: WHEELBASE | 1154 45.4 |
1181 46.5 |
1207 47.5 |
1235 48.6 |
FREQUENTLY ASKED QUESTIONS
-
How long is the warranty period for my Intense?
- 5-year limited warranty on carbon frames (except Downhill)
- 3-year limited warranty on XC/Trail/Endurol aluminum and carbon Downhill frames
- 2-year limited warranty on aluminum Downhill and Enduro frames
-
What is the widest tire that will fit my bike?
- With the wide variety of rim widths and tire dimensions,there is no way to accurately determine what your actual tire width will be with your component spec. A general rule of thumb is 2.4 for xc/trail, 2.6 for enduro/downhill and 3.0 for plus tire frame options.
-
Is my frame compatible with Eagle?
- All Intense mountain bikes featuring 142mm and boost 148 rear wheel spacing will fit SRAM Eagle Drivetrain with the appropriate offset front chain ring. 6mm offset for non boost applications and 3mm offset for 148 boost applications.
-
What type of bottom bracket do I need for my bike?
- Excluding our downhill bikes, all carbon frames Use a bb92 and has a 73mm BB shell width.
- Excluding our downhill bikes, all alloy frames use a threaded bb and has a 73mm BB shell width.
- All downhill bikes use a threaded bb and has a 83mm BB shell width.
-
Where is my serial number located?
- The serial number on your Intense frame is located on the front triangle on the back/underside of the bottom bracket. The serial number for the rear triangle is located on the forward facing surface of the cross brace.
-
What are the shock size specs for my bike? ( Eye to Eye and Stroke) (Reducer Size)
- If you have a question of shock hardware specs, please email into our customer service eu@intensecycles.com. Otherwise please visit ROCK SHOX or FOX for specifications.
-
What is the longest dropper post that will fit in my seat tube? (Maximum Insertion)
- The maximum length of your dropper post is based solely on the size frame you are using and the lower tube length of the dropper post used. All of our frames are capable of at least a 150mm dropper post but are capable of running a dropper post with a lower tube length up to 225mm on a small and 260mm on medium, large and XL frames.
-
How much sag should I run on my rear shock?
- Intense recommends that your sag be set at 30% for all xc/trail/enduro models and 35% for the downhill models. For a demonstration and more information, check out the tech video section.
-
How much does a particular frame, or built model weigh?
- The specific frame/bike weight will be listed on our website under your bikes product page. You can also see a chart with frame and bike weights here. (Please note that a variable of 100G should be given).
-
Where can I purchase a particular part for my Intense?
- Yes, small parts are available for all current and some previous models of bikes going back 3 years. You will find this tab on our website home page on the top or click here to be directed to our small parts web store. If your model of bike is not listed on the website, please call into or email our customer service hotline. Info for this is on the “service” tab on the home page.
-
Is there touch up paint available for my bike?
- No, currently there is not touch up paint option available yet. This is still under development.
-
Can I use an Angle set headset for my bike?
- Yes, all our external headset cup frames are capable of running an angle set headset. Although with most of our bikes and our JSTuned geometry, typically the bikes geometry are matched with our component spec to make that particular bike perform at its best for its intended use.
-
What is the recommended spring rate for my bike and body weight?
- For specific sag measurements and suspension set up, please refer to the user manual for your model of bike. Or, click here to see the tech video demonstration.
-
How can I register my bike?
- Registering your new Intense is quick and easy. Click on this register my bike link.
-
Can I purchase parts directly through you?
- Yes, small parts are available for all current and some previous models of bikes going back 3 years. You will find this tab on our website home page on the top. If your model of bike is not listed on the website, please call into or email our customer service hotline. Info for this is on the “service” tab on the home page.
-
I am the second owner of my bike, Do I still have a warranty?
- Intense promises that new Intense frames will be free from defects in materials and workmanship. This limited warranty applies to the original owner only and is nontransferable. The original owner must register his purchase within 90 days on this link. Intense will, at its discretion, repair or replace any frame that it determines to be manufacturing defective during the warranty period. In order to exercise your right under the Intense Cycles Limited Warranty, the frameset must be presented to an authorized Intense dealer, Intense distributor or to Intense Cycles, Inc., together with the proof of purchase.
-
Can I ride my bike if I see a crack/dent on the frame?
- You should always do a post-ride and pre-ride bike check. Click here to see how. If while doing your pre ride or post ride inspection of your frame and all its components you see a dent, crack or surface imperfection, please contact your local intense dealer or email or call into our service hotline.
-
Do you still make Intense BMX Bikes?
- No, we no longer are apart of the intense brand of BMX bikes.
-
How much torque should I use to tighten my bolts?
- The torque settings, as with any high performance machine are very important to reliability and overall performance. The specific torque values are located in the user manual. Or, you can click here to see the tech video.
-
Is there an owner’s manual for my bike model?
- The user manual for your specific model of intense bike is located in the accessory box shipped with your intense bike or you can download it from the bike manual page on our website.
- Where can I demo an Intense bike at?
-
How do I know it's time to have my bike serviced
- As a responsible owner of your high performance mountain bike, it is important to stay on your scheduled maintenance program. Preventing problems from happening should be your number one priority to ensure the best performance, reliability, safety and life out of your Intense mountain bike. For more information on how to maintain your bike properly please check out the tech video here.
-
What is recommended for seatpost and seat tube care?
- Intense recommends that the seatpost be installed with a thin coating of waterproof grease. This is something that should be checked, cleaned and re-prepped quarterly.